Frequently Asked Questions
What Do I Need To Bring With Me?
What Is An ORI Number
Originating Agency Identifier Number (ORI)
You must bring this with you. It is extremely important to use the correct ORI when having your fingerprints scanned. If you do not provide an ORI number or if you provide an incorrect ORI number to the live scan provider, you will not receive your fingerprint results. Your Employer or Regulatory agency will have this information.
What Is An OCA Number
The OCA is the Controlling Agency Identifier provided by DCF to identify the provider requesting the background check. Without both the ORI and OCA numbers, FDLE cannot process the request and DCF will not know where to send the results.
What Is An Electronic Fingerprinting
Fingerprinting process though a live scan machine rather than ink rolled on card. The fingerprints are submitted to the specific state agency in order to process your level 2 background check.
How Much Time Does It Take To Capture My Fingerprints?
The fingerprinting process should take anywhere between 15-20 minutes, depending on the image quality of your prints and the information you supply to us.
Can I Get A Copy Of My Background Check?
Cynanotary does not provide copies of background checks. The information is sent electronically to your potential employer or Licensing Dept and it is at their discretion to provide a copy for your records.
Do I Need An Appointment?
Walk-ins are always welcome; no appointments are necessary. If you do need to schedule an appointment, please CLICK HERE or call us at 954.977.9905.
How Long Does It Take To Get The Results?
Typically, results are received within 3-5 business days.
Do You Offer Refunds?
We do not issue refunds under any circumstances once the scan has been submitted. Please be certain that the information you provided is accurate as once it is received by the Florida Department of Law Enforcement, it will be processed exactly as it was submitted and cannot be changed.
Accepted Methods Of Payment
All Major Credit Cards or Cash. We DO NOT accept personal checks under any circumstances.